Make your clients
feel like rockstars.
Your client builds their rider once — their preference profile your name is attached to. Every property you book for them can show up already knowing exactly who they are. No cost to you, no cost to them, nothing to sell them on.
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How it works
One profile. Every stay.
Your client builds their rider.
Dietary needs, snacks, drinks, vibe — a branded invite with your name on it. Free, 2 minutes, and it works for every trip you plan for them.
You share it ahead of the trip.
Add stay dates and the property's email — the full rider goes out with dietary needs flagged first, and replies come straight to you.
The property shows up ready.
Their comforts, already in place. And you're the advisor who made it happen.
What you get
Everything you need. Nothing to sell them on.
Branded invites
Every invite carries your name — your client builds their rider once, and it travels with them on every trip you plan.
A client list that knows itself
See every connected client, how complete their rider is, and jump straight to their preferences — no spreadsheets, no sticky notes.
AI amenity concierge
A sommelier-style read on each client's preferences, with amenity suggestions and a ready-to-send note — makes the gift come from you.
One email, not five texts
Send stay dates and the full rider to any property in one email. Dietary needs always lead. Replies go straight to your inbox.
Post-trip check-ins
A warm "hope it was great" note with a nudge to keep their rider current — built in, one click.
Private notes
"Anniversary trip." "VIP." "First time in Europe." Notes only you can see, right on your client list.
Early · Founder-built · Growing
$0. Always free.
No cost to your clients, no cost to you — nothing to sell them on. My Rider was built by a hospitality professional who spent years watching the right information never make it to the property in time. This is early, still growing one property at a time — founding advisors get a direct line to our team.
$0
Always free
CRM
For every client you have
100%
Client-owned data
Show up known.
Let's get your clients' riders built before their next trip.
Preferences are a guide, not a guarantee — some comforts may be subject to availability or an additional charge.