Your guests have
a Travel DNA.
Now you can read it.
My Rider gives you verified guest preferences before every arrival — so your team can deliver a personal stay, every time.
Get started →Plans start at $29/mo. No commitment.
What My Rider does for your property
Guest intelligence that arrives before they do.
Know every guest before they arrive
Verified preferences — coffee order, dietary needs, sleep setup, special occasions — waiting in your dashboard the moment a reservation is made. No more guessing, no more last-minute scrambles.
Turn preferences into revenue
Offer curated grocery pre-stocks, welcome amenities, and add-ons based on what each guest actually wants. Charge a service fee or markup — it's built right in.
Deliver the stay they remember
Guests who feel known leave better reviews, rebook faster, and refer friends. My Rider turns a good stay into a personal one — without your team having to ask a single question.
2 min
Guest setup — they do the work, not you
0 questions
Your team already knows what they want
+Rev
Grocery pre-stocks, fees & add-ons built in
How it works
Guest builds their rider.
Travelers create a free My Rider profile — coffee order, dietary needs, pillow preferences, special occasions — in about 2 minutes.
They share it with their reservation.
Guests drop their rider link into their booking notes, or you request it. Either way, it lands in your partner dashboard automatically.
Your team sees everything.
Before arrival, pull up the guest card: full preferences, AI-suggested grocery list, any notes. Prepare accordingly.
Upsell groceries, earn on every order.
Offer to pre-stock the kitchen. Charge a % markup or flat service fee. The guest sees the total before checkout.